Frequently asked questions

Common requests, what if's and how do I's...

Your most common questions

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We do not ship to any country in which it is illegal to purchase tobacco online.

You must be of legal smoking age to order where you live. 

We ship Monday through Friday, and can take up to three business days for handling.

All cigar orders are final. Accessories other than butane, will be accepted for return with all original packaging, in new condition, with a 15% restocking fee.

Yes! Just enter your email here, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.

OH NO! Please reach out to us! Email us

While we make every effort to keep inventory levels on our website updated and accurate, actual inventory may vary. As a result some products may be back-ordered.

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